HVAC Service Coordinator Job at Paychex, Largo, FL

  • Paychex
  • Largo, FL

Job Description

The mission for the Service Call Coordinator is the primary service tech employee. This person is responsible for most calls for service following startup and outside of the original installer contract. This person is committed to providing excellent customer service when handling service calls.

Primary Job Duties
  • Monitor and respond to service emails daily.
  • Log service calls into Salesforce daily.
  • Daily communication with the client, providing the date and time of the service and any updates.
  • Obtain daily updates on service calls, entering all information into Salesforce.
  • Daily receipt of service invoices, entering the invoice onto the service log in Salesforce and forwarding the invoice to Accounting.
  • Weekly coordination with service technicians for updates and invoices, logging all information into the service call log.
  • Acquiring all information and necessary documents, prepare and send close out documents within 60 days after completion of the job.
  • Obtain shipping quotes within the same day of receiving a shipping request.
  • Daily monitoring of the shipment pickup / delivery dates and times.
  • Notating all pertinent shipping information in Salesforce.
Education and Experience
  • Associate's Degree (or other 2-year degree) preferred, but not required
  • High School Diploma - or the equivalent (for example, GED)
  • 1-2 years of HVAC and/or AC or Commercial Construction experience required

EOE

Job Tags

Contract work

Similar Jobs

Chaos Industries

Cloud Cybersecurity Engineer Job at Chaos Industries

 ...the ground up.Youllwork closely with the IT team and contribute to company-wide IT...  ..., life insurance, and more Our Perks: Free daily lunch, No meeting Fridays, unlimited...  ...limited to) work experience, education and/or training, critical skills, and/or business... 

Alta Pest Control

Installer Job at Alta Pest Control

 ...What Youll Do Were looking for a motivated and hands-on Installer to join our growing team. In this role, youll be responsible for...  ...in extreme conditions such as hot attics, outdoor work in cold weather, and on tall roofs. Navigate tight spaces and crawlspaces comfortably... 

Supportive Care

Psychologist & LCSW, LMHC, LMFT, or LPC (Poughkeepsie, New York) Job at Supportive Care

 ...company with an extraordinary team of clinicians providing a full range of pharmacological, psychological, and behavioral health services to skilled nursing facilities, assisted living facilities, and memory care communities. Responsibilities: Establish open lines... 

U.S. Tsubaki Power Transmission, LLC

Machine Operator (SDKY) - 3rd Shift Job at U.S. Tsubaki Power Transmission, LLC

 ...education reimbursement, and annual bonus potential ~ Paid time off ("PTO")~90-day and 180-day performance reviews ~ Shift differential pay for 2nd and 3rd shift ~ Weekly bonus potential ~ Paid training ~ Weekly pay~ Shift: 4 days a week, 10 hours per day.~... 

Pizza Inn

Daytime Delivery Driver Job at Pizza Inn

 ...Delivery Driver Position Benefits: Training & development Employee discounts Flexible schedule ***Cash in Hand at the End of Every Shift*** Compensation is $11/hr whether you are in the store or not, there is no split rate. You receive $2.00 for...